Provider Agreement

Last updated draft — not yet published

Draft placeholder — this page has not been reviewed by a lawyer and should not be relied on until it is.

This agreement applies to anyone approved as a service provider on MyHomeCrew.

Independent contractor status

Providers are independent contractors, not employees of MyHomeCrew. You set your own prices, hours, and service area.

Commission

MyHomeCrew retains 15% of the gross value of each completed booking. Payouts of the remaining 85% are made after a job is marked complete.

Verification requirements

Approval requires a valid ID document and proof of address, and passing a background check. MyHomeCrew may suspend or remove a provider whose documents cannot be verified or who fails a background check.

Conduct

Providers must arrive as scheduled, honour the fixed price shown at booking, and communicate professionally through the in-app chat.

Termination

MyHomeCrew may suspend a provider account for verified customer complaints, safety concerns, or repeated no-shows.